The Blockbuster Effect

The Blockbuster Effect defined: when we trust that what is working now will always work. Everyone remembers those stores that rented thousands of movies housed in blue boxes. They seemed to be on every corner, yet this once-booming company filed for bankruptcy in 2010.  As a marketing professional, I’ve seen many examples of this seismic fizzle […]

Fundamentals of Marketing, Know Thy Audience

Just this week, a major consumer brand experienced the same sort of nosedive as “New Coke.” For those younger than my 57 years, New Coke was a massive error I learned about in depth during graduate school…an error that cost Coke millions in 1985. Fast forward to 2023,  Bud Light selects transgender Dylan Mulvaney as […]